ED Organisation Benchmark

Measure first. Compare only when the data is real.

Organisations can assess eight human-interaction dimensions. Peer benchmarks appear only after a minimum real cohort exists; no invented industry averages are displayed.

Organisation *

Industry *

Employee band

PresenceI can introduce myself confidently without dominating the interaction.I adapt my presentation to the formality of the setting.I remain composed when a social situation changes unexpectedly.

CommunicationI adjust tone and level of detail to the audience.I listen before responding in difficult interactions.I can recover when I phrase something poorly.

ConsiderationI notice whether my behaviour may place another person in an awkward position.I avoid forcing people to explain personal choices.I think about the impact of my timing, channel and wording.

ContextI distinguish between formal, professional and casual expectations.I seek clarification when the context is genuinely ambiguous.I avoid applying one etiquette rule rigidly to every setting.

CultureI treat cultural guidance as context, not stereotypes.I prepare before unfamiliar international situations.I am willing to adjust behaviour when local or organisational expectations differ.

ProtocolI verify titles, precedence or formal protocol when stakes are high.I understand when introductions and seating may require formal planning.I know when to escalate to a protocol specialist instead of guessing.

Digital ConductI choose communication channels with timing and privacy in mind.I review AI-assisted messages before sending them.I recognise when automated communication should escalate to a human.

Situational JudgementI can prioritise dignity and proportion when a mistake happens.I can choose between several acceptable options based on consequences.I can distinguish urgent action from unnecessary intervention.

Measure first. Compare only when the data is real.

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