Network governance
A clear route for concerns about professionals operating under the brand.
Complaints can be submitted, triaged, investigated, responded to and recorded under a transparent professional-conduct process.
Process
- Submit concern with relevant facts.
- Triage for safeguarding, privacy or immediate-risk issues.
- Invite response where appropriate.
- Review evidence against the ED Professional Code.
- Record outcome, action and appeal route.
Possible actions
AdviceRemedial trainingWarningTemporary suspensionRemovalOutcomes depend on evidence and the applicable contract/process.